All Torque Arxive prints are produced on demand, specifically for each order. For this reason, we do not accept returns or exchanges due to:
Wrong size selection
Change of mind
Personal preference after delivery
Please review product details carefully before placing your order.
If your order arrives damaged or with a manufacturing defect, we’ve got you covered.
Contact us within 30 days of delivery
Include clear photos showing the issue
No need to return the damaged item
Once verified, we will offer a free replacement or a full refund, depending on the situation.
If an order is lost or arrives damaged during transit, we will work with our production partner to find the best solution, which may include:
A replacement (reprint)
Or a partial / full refund
Please note that slight variations in print placement or color may occur as part of the printing process and are not considered defects.
We are not responsible for damage caused after delivery, including but not limited to improper handling, framing, exposure to moisture, heat, or direct sunlight.
Customers are responsible for providing accurate shipping information. Orders returned due to incorrect addresses or unclaimed packages may require additional fees for reshipping.
